This Cookies Policy explains how YouGo Online Services Ecommerce W.L.L (“we”, “us”, “our”)use cookies and similar technologies in our website [] / mobile application. Whenever you use/visit our website / mobile application, information may be collected through the use of cookies and similar technologies. We are committed to protecting your personal information when such information is received.


This Cookies Policy is a part of our Privacy& Data ProtectionPolicyand by using our website / mobile application, you agree to be bound by the Privacy & Data Protection Policy and this Cookies Policy (together referred to as the “Policy”).


What are Cookies?


A cookie is a small data file, often including a unique identifier, which is sent to your computer, mobile phone or tablet device by the web server so that the website / mobile application can remember some information about your browsing activity on the website / mobile application. Cookies work to make your experience of browsing our website/ mobile application as smooth as possible and they remember your preferences so you don’t have to insert your details each time you visit the website / mobile application.


The cookie will collect information relating to your use of our services, information about your device, e.g. the device’s IP address and browser type, broad location and, if you arrived at our website via a link from a third-party site, the URL of the linking page, etc. If you have registered for any of our services, it may also collect your name and email address, which may be transferred to data processors for registered user or subscriber verification purposes.


Within your browser, you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times. However, if you block cookies on our website/mobile application, you may be unable to access certain areas of the website/mobile application and some functions and pages may not work in the usual way.


In addition to cookies, we may also use web beacons, clear GIFs, page tags and web bugs. These are all types of technologies implemented by websites or third-party ad servers to allow them to analyze your use of the website/mobile application and help improve your experience.


Use of Cookies


We use cookies to enhance your browsing experience by recognizing when you log in and add any preferred settings; giving you a browsing experience that is unique and to serve you content which we believe improves your site experience; and analyzing how you use our website / mobile application which helps us to troubleshoot any problems and to monitor our own performance.

Types of Cookies


Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date. First party cookies are set by the website / mobile application you are visiting, and third-party cookies are cookies used within our services which are set by other organizations. These include cookies from external analytics services which help us to understand the use of our sites, or by advertisers so that they can track the effectiveness of their advertisements.


What are Cookies used for?


Functional Cookies


These cookies enable the website/mobile application to provide certain features such as determining if you are a first-time visitor, remembering choices you have made (such as language or region) and assisting you with logging in to provide a more personalized online experience. The information collected by these cookies is usually anonymized, so we cannot identify you personally. Functional Cookies do not track your internet usage or gather information which could be used for selling advertising, but they do help with serving to advertise.


‘Strictly Necessary’ Cookies


These cookies are required for service functionality, such as system administration and performance, to assist with fraud deterrence and security, and to enable purchasing capabilities. Without these cookies, parts of our website / mobile application may not function. These cookies do not track where you have been on the internet and do remember preferences beyond your current visit and do not gather information about you that could be used for marketing purposes.


Analytics and Performance Cookies


Analytical Performance Cookies are used to monitor the performance of our website / mobile application. The information provided by these cookies allows us to analyze patterns of user behavior and we use that information to enhance user experience or identify areas of the website / mobile application which may require maintenance.


Targeting Cookies


These cookies are used to collect data about your browsing habits and use that information to provide you with content or advertising which is tailored to your interests. Third-party sites and services also use these cookies to deliver content, including advertisements relevant to your interests on our services and third-party services. Without these cookies, content, and advertisements you encounter may be less relevant to you and your interests.


Control of Cookies


If you find the cookies on your device a little intrusive, it is possible to control cookies by changing the settings of the web browsers. Cookies can be deleted from your hard drive. You can also change the preferences/settings in your web browser to control cookies. Deleting or blocking cookies may reduce the functionality of and restrict access to the content on the website/mobile application.


In some cases, you can choose to accept cookies from the primary site, but block them from third parties. In others, you can block cookies from specific advertisers, or clear out all cookies.




We may update the Cookies Policy from time to time. If we make significant changes, we will let registered users know about it, but you are advised to regularly check this Cookies Policy to ensure that you are aware of the most updated version.




If you have any questions or enquiries about the Cookies Policy, please contact us via email at [email protected].